Solarpunk: Renter-Friendly Solar

Acceptance of Terms

By accessing or using Solarpunk's website, products, or services ("Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Services. We're committed to making clean energy accessible while maintaining fair and clear expectations for all users.

Our Services

Solarpunk provides innovative renter-friendly solar energy solutions designed for apartment dwellers and renters:

🌞 Solar Energy Systems

Portable, plug-in solar panels that require no installation

🔋 Battery Backup Solutions

Emergency power storage for essential devices and internet connectivity

📱 Energy Monitoring

Software and mobile applications to track energy generation and usage

🛠️ Support Services

Customer support, maintenance guidance, and beta testing programs

Eligibility & Account Registration

Who Can Use Our Services

You must be at least 18 years old and legally capable of entering binding contracts
You must have the right to use electricity at your residence (whether as owner or renter)
You agree to comply with all applicable laws and regulations

Account Responsibilities

Provide accurate, current, and complete information during registration
Maintain the confidentiality of your account credentials
Take responsibility for all activities under your account
Notify us immediately of any security breaches or unauthorized use

Acceptable Use Policy

✅ Encouraged Uses

Personal, residential energy generation and storage
Participating in our beta testing programs (when selected)
Accessing customer support and educational resources
Sharing feedback to help us improve our products

❌ Prohibited Activities

Commercial resale or distribution of our products
Reverse engineering, disassembling, or hacking our products or software
Installing products in violation of lease agreements or building codes
Using our Services to harm others or damage property
Sharing account credentials with unauthorized persons
Violating any applicable laws, regulations, or electrical codes

Product Safety & Installation

⚠️ Important Safety Notice

While our products are designed to be renter-friendly and easy to use, electrical equipment always carries inherent risks. Please read all safety guidelines carefully.

Your Safety Responsibilities

Follow all product installation and safety guidelines provided
Use products only as intended and within specified parameters
Ensure installations comply with local building codes and lease agreements
Discontinue use immediately if you notice any safety issues
Consult qualified electricians for complex installations when recommended

Performance Expectations

Solar generation depends on weather, location, and installation conditions
We do not guarantee specific energy savings or bill reductions
Battery performance degrades over time and varies with usage patterns
Actual results may vary based on individual circumstances

Beta Testing Program

Program Overview

Participation by invitation only based on application and location
Beta products are pre-release and may have bugs or performance issues
Participants agree to provide regular feedback and report issues promptly
Additional terms and conditions may apply to specific beta programs

Beta Product Risks

Beta products are provided "as-is" without full warranties. You assume additional risks associated with testing pre-release products and agree to use them only as directed for testing purposes.

Intellectual Property Rights

Our Rights

All content, software, designs, and trademarks remain our property
You receive a limited, non-transferable license to use our Services
No right to copy, modify, or distribute our intellectual property

Your Rights

You retain ownership of feedback and suggestions you provide
By providing feedback, you grant us a license to use it for improvements
Your personal data usage is governed by our Privacy Policy

Disclaimers & Warranties

Limited Warranty

Products come with limited warranties as specified in product documentation. Warranties do not cover damage from misuse, modifications, or normal wear and tear.

Service Disclaimers

SERVICES ARE PROVIDED "AS-IS" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not warrant uninterrupted or error-free operation. You use our Services at your own risk, and we encourage you to understand these limitations before participating in our programs.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Our liability is limited to the amount you paid for our Services in the past 12 months
We are not liable for indirect, incidental, or consequential damages
We are not liable for damages from electrical issues, property damage, or personal injury
Some jurisdictions don't allow liability limitations, so these may not apply to you

Dispute Resolution

Our Approach

We believe most disputes can be resolved through direct communication. Please contact us first to resolve any issues informally.

Formal Process

If informal resolution fails, disputes will be resolved through binding mediation, followed by arbitration if necessary. These Terms are governed by California state law.

Changes to These Terms

We may update these Terms as our services evolve. We'll notify you of material changes by:

Posting updated Terms on our website with a new effective date
Sending email notifications to registered users
Providing in-app notifications when you next use our services

Your continued use after changes indicates acceptance of the updated Terms.

Questions About These Terms?

We're here to help clarify any questions about these Terms of Use or how they apply to your situation:

Get in touch:

Email: [email protected]

We aim to respond to legal inquiries within 48 hours during business days.