Solarpunk: Renter-Friendly Solar

Introduction

Solarpunk ("we," "us," or "our") is committed to protecting your privacy and building trust through transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, participate in our beta program, or use our renter-friendly solar energy solutions.

Information We Collect

Information You Provide

Contact Details: Name, email, phone number, and location
Housing Information: Rental status, apartment type, available space for solar installation
Energy Preferences: Current utility provider, typical electricity usage, energy goals
Beta Feedback: Product testing results, usage patterns, improvement suggestions

Information Collected Automatically

Website Analytics: Pages visited, time spent, device type, location data
Product Performance: Energy generation, system efficiency, usage optimization data
Technical Data: IP address, browser information, cookies for improved user experience

How We Use Your Information

We use your information to create better solar solutions for renters:

Deliver and continuously improve our solar products and services
Manage beta testing programs and process applications
Send important updates about product safety, performance, and new features
Analyze energy patterns to optimize system performance for your specific needs
Provide responsive customer support and technical assistance
Ensure compliance with energy regulations and safety standards
Develop innovative features based on real user feedback

Information Sharing

We believe in transparency about when and why we share information:

Service Partners

Trusted third-party providers who help us deliver services (payment processing, email delivery, analytics)

Beta Collaborators

Hardware manufacturers or utility partners involved in product development (only with your explicit consent)

Legal Compliance

When required by law, court orders, or to protect user safety and our legitimate business interests

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures including encryption, secure data transmission, and regular security audits. While we work hard to protect your information, no online service can guarantee 100% security. We continuously monitor and improve our security practices.

Your Privacy Rights

You have control over your personal information:

Access & Download

Request a copy of all personal data we have about you

Correct & Update

Fix any inaccurate or incomplete information

Delete

Request deletion of your personal information

Opt-out

Unsubscribe from marketing communications anytime

To exercise these rights, email us at [email protected]

Cookies & Tracking

We use cookies to enhance your experience:

Remember your preferences and login status
Analyze website performance and user behavior
Improve site functionality and personalization

You can control cookies through your browser settings, though some features may not work optimally.

Children's Privacy

Our services are designed for adults and are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Policy Updates

We may update this Privacy Policy as our services evolve. We'll notify you of significant changes by email and by posting the updated policy on our website. Your continued use of our services indicates acceptance of any updates.

Questions About Privacy?

We're here to help. If you have questions about this Privacy Policy or how we handle your information:

Get in touch:

Email: [email protected]

We typically respond to privacy inquiries within 48 hours.